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Managed Services

Full Management of a property means the following services are included in our Full Management package.

  • Original inspection and appraisal
  • Advise on safety issues; Soft furnishings, Smoke and Carbon detectors
  • Assist with arranging EPC
  • Arrange Electrical inspection (If required)
  • Arrange Gas safety certificate
  • Rental & property advice
  • Arrange Energy Performance Certificate
  • Insurance advice: Building, Contents, Legal, Rent and Maintenance
  • Advise utilities of current status
  • Prepare documentation between Landlord and Castle Estates
  • Advertise in local press
  • Advertise on web site including Rightmove, Zoopla etc
  • Market to existing Tenants registered through our Web site
  • Advise prospective and known Company contacts
  • Conduct accompanied viewings
  • Prepare documentation between Tenant and Castle Estates
  • Reference check applicants
  • Reference check guarantors, if required
  • Advise Tenants on insurance requirements
  • Develop good relationship with Tenants
  • Prepare Tenancy agreement
  • Raise written inventory
  • Check Tenant in actually at the property
  • Issue documents and relative legal notices
  • Collect deposit and first rental payment
  • Countersign inventory with Tenant
  • Release keys
  • Advise Tenant of maintenance procedure
  • Register Deposit through Tenant Deposit Scheme (DPS)
  • Advise utilities of new Tenant start date and readings
  • Collect rent monthly by standing order
  • Pay clients monthly using Winman operating system and Internet banking for speed of payment 
  • Issue monthly statements
  • Hold quarterly property visits
  • Report to Landlord following regular visits
  • Deal with maintenance issues as they arise
  • Confirm action required with Landlord
  • Chase any arrears using Castle system letters and timetable
  • Deal with arrears promptly and efficiently and advise Landlord
  • Advise and pursue all persistent debt to conclusion or court status
  • Accompanied checkouts
  • Advise utilities final account details
  • Release bond upon satisfaction of condition of property