Choose Castle Estates because you need a professional agent managing your property
Did you know that legally letting agents do not have to be members of a professional body?
Castle Estates have been voluntary members of ARLA since 2005, meaning we are duty bound to abide by stringent professional standards.
This means our staff are trained to meet the demands of an industry that is constantly changing, through undertaking professional examinations and continuous professional development.
Our clients accounts are audited each year and we offer Client Money Protection as standard (not all agents insure your funds as we do, what happens to your funds if your agent experiences financial difficulties?). Castle Estates are also voluntary members of Safe-Agent, which incorporates further safeguards for our Landlords financial investments - Surprisingly many other agents still have none of this!
We have been letting and managing properties for over 17 years and have built up and enviable reputation amongst private landlords and corporate businesses. From a single investment property to entire property portfolios we can help with every aspect of the letting process. A huge proportion of our business is based on recommendation from satisfied clients which we are forever trying to improve.
After extensive research completed in 2017 we can honestly say that our prices are hard to be beat for the level of service and commitment that we provide to our clients. We are dedicated to finding you the right tenant in the shortest time at affordable prices and with NO hidden costs. Discounts are also available to Landlords with multiple properties.
Integrity/Peace of mind
Did you know that letting agents are not required to be members of a professional body by law?
The services we offer are backed by our accreditations and our voluntary scheme memberships; no other agent in Stafford can offer this level of client service & protection.
Honesty in our valuations, our dealings with landlords and tenants and in presenting your property ensure that your investment is promoted and maintained in a way that reflects our professionalism. As members of Property Mark ARLA, SafeAgent, The Deposit Protection Service and The Property Ombudsman we are bound by their individual codes of practise and rules of conduct which assures you we will always provide the highest level of service and give accurate property advice at all times.
Qualified & Trained staff
We invest in our staff, enabling them to seek individual professional accreditation through a rigorous examination process which makes it possible for each individual staff member to facilitate the highest standards of service to both our landlords and tenants.
Strategic marketing is important. The way in which your property will be presented in our marketing efforts will maximise its potential for letting. From the photographs to descriptions every angle of its promotion will be polished and effective. We are proactive and continue to invest in marketing whether it is new sign written cars, innovative ‘To Let’ boards or our comfortable welcoming office. Everything we do promotes our brand and reputation for a proactive service giving our clients a competitive advantage.
Quantity & Quality of tenants
Finding the right tenant for the right property is something we take pride in. All prospective tenants will be thoroughly vetted and referenced. We have a large tenant database which holds criteria of what an individual is looking for. When matches are found they are sent details automatically (this can often be daily). We take great pride in knowing we often have the highest availability rate of properties to let in the local area, meaning we are an agent with one of the largest property portfolios in Stafford.